Frequently Asked Questions
Why/How Are Signals Free?
We partner directly with brokers and take a small percentage of the spread, which is the difference between the bidding price and asking price for currencies. In doing so, we are able to freely manage your portfolio without ever increasing your trading fees or charging you directly.
Can I use a broker that is not listed?
Yes! Please contact us directly using the support tab located on the bottom left of the web platform, and we will work with your broker to setup a partnership agreement. If that is not possible, we will still host your account for a small monthly fee.
Can I choose which signal is active on my account?
Our system will automatically select the most optimal signal for your account based on factors like account equity, signal history, and a wide range of other additional components. This helps to ensures that your account remains on a signal that suits it best to maximize gain. But if you would like to try out any of our other signals, simply head over to the signals tab and click copy trade signal on whichever strategy suits you best.
Do you have access to my account?
Once your brokerage account is linked with our services, we will only have access to open and close trades on your account. We only manage trades created by our systems, so you can simultaneously make trades seperate from our own without worry. Additionally, your financial details are kept secure as actions like depositing and withdrawing money from your account is between you and your broker.
Want to disconnect your account?
Please send us support message using the contact support chat located on the bottom left on the web platform. We will close all trades opened by our system and disconnect your account within 24 hours. Alternatively, you can change your meta-trader password with your broker and close all trades manually. Changing your password will immediately remove our access to place trades on your account.